Salesgem is the WhatsApp lead management software built for sales teams — the moment someone messages your business number, a structured lead is created, auto‑assigned to a rep, and tracked through your pipeline from first message to closed deal.
WhatsApp is where B2C buyers respond fastest. Salesgem — the B2C CRM built for social messaging — brings your entire sales workflow into the conversation: capture, assign, follow-up, and close in one place.
Every inbound WhatsApp message is automatically pulled into your Salesgem pipeline as a structured lead — no manual entry, no missed prospects.
How capture worksYour entire team replies from one WhatsApp Business number. Full conversation history is synced to every lead profile so reps always pick up with full context.
Explore the inboxEvery WhatsApp conversation is logged to the lead profile and the pipeline moves as deals progress — giving you a clear view of who needs a reply and what's close to closing.
See how tracking worksSalesgem integrates directly with Meta's official WhatsApp Business API — not unofficial workarounds. Your messages are delivered reliably, your data stays compliant, and your sync stays unbroken when WhatsApp policies change.
The moment someone messages your WhatsApp Business number, Salesgem creates a lead with their name, number, message and timestamp — auto-assigned to the right rep before you've even seen the notification.
Every rep on your team can see, reply to, and hand off WhatsApp conversations from inside Salesgem — without sharing a phone or juggling personal numbers.
Official API connection with no third-party relay, instant webhook capture, and source tracking in your reports — built in, no extra configuration.
Connect your WhatsApp Business API number to Salesgem in under two minutes — no technical knowledge needed.
New WhatsApp leads are automatically assigned to your sales team — no manual assignment needed.
Find any conversation, message or lead in seconds. Full WhatsApp chat history is indexed and searchable inside the CRM.
We use only Meta's official WhatsApp Business API. Your data is encrypted, compliant, and never stored on personal devices.
Every WhatsApp lead is tagged by source, so you can see it alongside Facebook and website leads in Reports & Analytics.
Get notified the moment a WhatsApp lead replies, so your team can follow up while the conversation is still warm.
Every inbound message becomes a lead instantly, assigned to a rep before they've seen the notification.
Lead sends a WhatsApp message to your Business number, day or night.
Lead lands in Salesgem instantly with rep auto-assigned.
Rep picks up the conversation with full context and replies from Salesgem.
Conversion is tracked, chat history saved, pipeline moves forward.
Salesgem became our lead management software the moment we started running serious paid ad budgets. Before this, leads were sitting in the spreadsheets unattended. Now every enquiry gets to the right dealer instantly, and the follow-up discipline has transformed how our network operates.
Real time lead notifications changed how our front office runs. Salesgem captures every enquiry in real time and ties it to the right specialist, which is exactly what a clinical setup needs. Salesgem stays clean, fast, and lets us focus on conversations, not configuration.
We run Facebook and Instagram ads constantly, and earlier our biggest gap was follow-up. Salesgem works as proper Facebook lead management software for our clinic; every enquiry lands in the right consultant's queue. For us, reaching the patient while they're still actively researching is everything.
Salesgem is a proper lead follow-up CRM for small businesses like us. It does lead capture and follow-up really well, and it integrates cleanly with the channels we actually run — Facebook, Instagram, WhatsApp. Salesgem stays clean and fast, and lets us focus on conversations, not configuration.
Real-time lead notifications matter a lot in our space. Customers signing up to delivery platforms are usually evaluating two or three options at once. Salesgem makes sure our team is the first to call — and being first is half the battle won.
Course enquiries spike whenever we launch a new batch, and the difference between a full classroom and an empty one is how fast we follow up. Salesgem gave our counselling team the speed they needed without making things complicated.
Got a question that's not here? Our team is happy to help.
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