Yes, multiple sales reps can use one WhatsApp number. There are two ways to do it. The free WhatsApp Business app links one number to a primary phone and up to four extra devices, so a small team can share access. For a real sales team that needs lead ownership…
If one or two people handle your WhatsApp leads, the free WhatsApp Business App usually does the job. Once three or more reps share ad leads, you need the WhatsApp Business API and a CRM. I learned the WhatsApp Business App vs API difference the slow way, by reviewing leads…